Network Support Case Study : Cheshire, Lancashire, Wigan, Warrington, Manchester, and Liverpool.

Optimising system availability across two separate sites

This large school has two separate sites and limited technical resources, so required assistance in delivering network access to all users, with network cabling and switches that had been fitted by several companies over many years.

By delivering a fast response (typically within 2 hours), Topological Limited’s experienced engineers were able to rectify issues quickly, performing cabling repairs or implementing loan equipment. As part of this service, basic training was provided for fault finding techniques and switch management, thus assisting with the development of on-site knowledge. This service provides access to expensive test equipment, without the associated costs and training.

Regular reviews have allowed this client to budget for the replacement of the older switches and this has improved the overall system performance.